We are privileged to have you as a patient at our Care Centers, and if you are a new patient, please allow us to take this opportunity to welcome you.
Today there are hundreds of healthcare insurance companies, and each has dozens of plans. We participate with many of them and each plan has its own restrictions and its own rules and payment policies for physicians, both of which are constantly changing. In addition, employer and individual plans may vary depending upon the benefit package purchased, and whether the employer is ‘self-funded’ or ‘fully insured’, and there are variations between insured members that may even be on the same plan!
It’s complicated and so this guide has been written to help explain what you need to know about your insurance, as well as our financial policies that support effective and high quality health care for your child.
That said, we can only explain so much in a short guide. For information on your specific benefits – such as what is covered, what is not, and why – please refer to the benefits guide provided by your employer or plan at the time of enrollment, or call the member number usually located on the back of your insurance card, or log in online if your insurer has that option available.
We encourage you to obtain this information as a booklet from your Care Center to keep as a reference whenever you may need it.
Our goal is to provide nothing less than the highest quality medical care for your child.
We appreciate you taking the time to read this guide and familiarize yourself with important insurance matters that affect your family, and the policies we have in place at our practice. If you have any questions about the information contained here, please do not hesitate to contact our billing department.