Payment Policies

Below are details about services and fees that are not part of your plan benefits:

Copay Billing Fee

Often the cost of billing a copayment is equal to the amount of that copayment (once labor, materials and postage is factored in). Therefore, if we need to bill you for a copayment, we need to charge you $20.00 for that service. Please avoid these charges by making sure that you have your copayment amount on hand at the time of your visit.

Missed Appointment Fee

Life happens and we understand that sometimes you may need to reschedule a visit. All we ask is that you provide us with 24 hours notice, otherwise we will need to bill you a $25.00 ‘missed appointment’ fee.

Recurring Billing Fee

Similar to our copay billing fee, there is expense involved in sending monthly statements. Personal balances that remain unpaid for 30 days or more will be charged a $10.00 recurring billing fee per month for each month that the bill is outstanding. This fee is waived for patients on a recurring payment plan.

Record Release Fee

We charge a fee to cover costs associated with copying / printing records. Per New Jersey regulations, these fees cannot be greater than $1.00 per page or $100.00 for the entire record, whichever is less. If the record is less than 10 pages, we may charge $10. Please allow up to 30 days for us to prepare your records.

School, Camp and Athletic Forms

There are fees associated with form requests. Please see our separate handout on form requests and related fees, which can be obtained from the front desk at your Care Center.